"The property has excellent night life, a great Terraza, fitness facilities including Spa, Steamroom, and large hot tub."
Jaime from United States
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"The location is simply great, in the center of Polanco, the stuff was absolutely lovely, the rooftop bar is really nice, and the room was very spacious."
Paloma from Spain
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"The evenings were fun whereas I had the choice of attending a show they have every Saturday in the second floor, or taking it easy at the lobby bar"
Hernan DIfonti from Spain
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5-star boutique hotel in Polanco, Mexico City's luxury shopping and dining district
Location & Neighborhood
W Mexico City is located in the Polanco neighborhood, the city's financial district. The hotel is 600 meters from the National Auditorium and Lincoln Park, with Chapultepec Forest 1 km away. The National Museum of Anthropology is a 15-minute walk from the hotel.
Dining & Entertainment
The Living Room Bar is a local hotspot with a live DJ and an innovative cocktail collection. The on-site restaurant serves contemporary Mexican cuisine, and the hotel also features a Speakeasy on the 25th floor. A breakfast buffet with both Mexican and American offerings is available each morning.
Wellness & Recreation
The full-service spa includes a steam room, sauna, hot tub, and massage services. The 24-hour fitness center has a terrace with city views. Bicycle rental is available for guests exploring the area.
Business & Events
The hotel has 7,700 square feet of conference facilities. A business center and meeting/banquet facilities are on site. The hotel received the 2016 Global Business Travel Association award.
Guest Services & Policies
The Whatever/Whenever service and W Insider staff provide customized guest experiences. The hotel is pet-friendly, allowing guests to bring their pets. Valet parking and an airport shuttle are available.
Highlights
Location: Polanco financial district, 600 m from National Auditorium
Dining: Living Room Bar with live DJ
Wellness: Full-service spa with steam room and sauna
Business: 7,700 sq ft of conference facilities
Service: W Insider customized experiences
Pet Policy: Pet-friendly hotel
“The hotel stands out for its location in Polanco, granting immediate access to upscale shopping and dining. I note some reports of inconsistent service, especially around billing and elite benefits, which prospective guests should keep in mind. That being said, this property focuses on design and a lively bar scene, better suited to those prioritizing style and a social atmosphere over flawless execution.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Premier King Room City View
2 persons
390 sq. feet
1 King-size bed
Air conditioning
room details
Deluxe King Room Partial City View
2 persons
390 sq. feet
1 King-size bed
Air conditioning
room details
Superior Room Two Queen Beds City View
2 persons
390 sq. feet
2 Queen Size Beds
Air conditioning
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score
General
No smoking on site
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift
Sports & Fitness
Fitness centre
Guest Parking
Private parking is possible on site at USD 9 per day.
Services
Paid airport shuttle
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities
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Dining Onsite
W Mexico City offers a remarkable dining experience that fuses the vibrant flavors of Mexico with innovative culinary techniques. Enjoy a diverse array of dishes in an inviting atmosphere that caters to families, friends, and discerning diners alike.
25Dos
Mexican contemporary gastronomy
Ambiance
Modern and family-friendly setting, perfect for relaxed dining
Key Offerings
An innovative steak and seafood menu showcasing local flavors with a modern twist. Ideal for breakfast, lunch, or dinner.
Reservation
Recommended
06:30 - 23:30 daily
Living Room Bar
Innovative cocktails and lite bites
Ambiance
Trendy local hotspot with a vibrant atmosphere enhanced by a DJ
Key Offerings
An impressive collection of signature cocktails that quenches every thirst, along with light snacks to accompany drinks. Perfect for casual gatherings or cozy evenings.
Reservation
Not needed
Hours vary
W Mexico City Location
Campos Eliseos 252, Mexico City, 11560,
Map view
City landmarks
Park
Bosque de Chapultepec
1.3 mi
Museum
Museo Nacional de Antropologia
5300 ft
Landmark
Chapultepec Castle
1.4 mi
Aquarium
Acuario Inbursa
1.5 mi
Theatre
Centro Cultural del Bosque
2800 ft
Zoo
Zoologico de Chapultepec
4300 ft
Landmark
The Angel of Independence
1.8 mi
Museum
Soumaya Museum
1.5 mi
Landmark
Moliere Theatre
1.1 mi
Gallery
Museo Tamayo
1.1 mi
Landmark
Polanco
3400 ft
Theatre
Foro Shakespeare
1.3 mi
Landmark
Museum of Modern Art Mexico
1.2 mi
Shopping Area
Antara Fashion Hall
1.2 mi
Landmark
Campo Marte
2600 ft
Theme Park
La Feria Chapultepec Magico
1.1 mi
Nearby
Event hall
Auditorio Nacional
1800 ft
Avenida Presidente Masaryk
Avenida Presidente Masaryk
1800 ft
Farm
Parque Lincoln
1500 ft
Restaurants
Cantina La No. 20
300 ft
Calle Andres Bello 10
Xanat Bistro & Terraza
400 ft
Calle Andres Bello 29
Starbucks
200 ft
Campos Eliseos 247
Mexsi Bocu
200 ft
Campos Eliseos 269
Il Canto
200 ft
Calle Campos Eliseos 247 Esquina Con Eugenio Sue
Cafe Punta del Cielo
600 ft
Calle Andres Bello 29 JW Marriott Hotel Mexico City
Au Pied de Cochon
1100 ft
Campos Eliseos 218 Presidente Inter-Continental Mexico City
Casa Hevia
400 ft
Alejandro Dumas no. 4 Polcano
Tori Tori
600 ft
Calle Alejandro Dumas # 24
La Trainera
600 ft
Calle Alejandro Dumas 16
Explore Mexico City
Explore Mexico City
Top Attractions
Activities
Dining
Entertainment
Museo Nacional de Antropologia
20 minutes' walk
National Museum of Anthropology features significant pre-Hispanic artifacts and offers guided tours for deeper insights.
Bosque de Chapultepec
25 minutes' walk
Chapultepec Park is one of the largest city parks globally, boasting walking trails, lakes, and cultural institutions.
Chapultepec Castle
30 minutes' walk
A historic castle offering panoramic views of the city, rich history, and beautiful gardens, accessed via a scenic walk.
The Angel of Independence
30 minutes' walk
This iconic landmark celebrates Mexican independence and is surrounded by beautiful avenues, perfect for a leisurely stroll.
Cycling in Chapultepec
25 minutes' walk
Bike rental services in Chapultepec Park provide a fun way to navigate scenic paths amid nature and cultural sites.
Relax at Parque Lincoln
6 minutes' walk
A serene park featuring gardens, a pond, and plenty of seating-ideal for picnics or relaxing with family.
Local Market Visits
10 minutes' drive
Immerse in local culture by visiting nearby markets showcasing crafts and traditional foods-perfect for unique souvenirs.
Spa Day
10 minutes' drive
Visit local spas offering a variety of treatments, from massages to skincare, enhancing relaxation during your stay.
Cantina La No. 20
2 minutes' walk
Vibrant cantina specializing in traditional tacos and cocktails, featuring a lively atmosphere perfect for all occasions.
Xanat Bistro & Terraza
2 minutes' walk
This upscale restaurant offers contemporary Mexican cuisine and stunning terrace views. Reservations recommended.
Mexsi Bocu
2 minutes' walk
A cozy spot delivering delicious Mexican dishes with a twist, known for its warm ambiance and friendly service.
Il Canto
2 minutes' walk
Authentic Italian cuisine focusing on fresh ingredients, with vegetarian options available for health-conscious diners.
Auditorio Nacional
7 minutes' walk
A major venue hosting concerts and events, renowned for its excellent acoustics and diverse lineup of performances.
Nightlife in Polanco
13 minutes' walk
Vibrant nightlife scene with upscale bars and lounges, perfect for couples and groups looking for a lively evening.
Cultural Events at Chapultepec
30 minutes' walk
Regular festivals and cultural events occur in Chapultepec Park, offering family-friendly entertainment for all ages.
Musical Performances at Campo Marte
10 minutes' walk
Hosts outdoor concerts and events, providing a festive atmosphere with live music, perfect for families and couples.
Tips on navigating the city
City Centre
Mexico City 14 min · 3700 ft
Airports
Benito Juarez International (MEX) 22 min · 8.9 mi
Lic. Adolfo Lopez Mateos International (TLC) 82 min · 33.9 mi
Underground
Auditorio 6 min · 1700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 9 per day.
Internet
Wireless internet is available in the hotel rooms at USD 10 per day.
Breakfast
The hotel offers a full breakfast at the price of USD 23 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
25
Number of rooms:
286
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
8.4/10
Free Wi-Fi
8.7/10
Location
9.2/10
Staff
8.6/10
Value for money
7.5/10
Pros
Great location
Helpful staff
Spacious rooms
Quality breakfast
Cons
Hidden charges
Limited restaurant
Cold ambience
Short menu
Guest reviews
based on 1366 reviews
4/5
based on 224 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.