What time is check-in and check-out at W Mexico City?
Check-in is at 15:00 and check-out is at 12:00.
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W Mexico City – A Favorite for Families in Mexico City
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Key details
About the Hotel
Campos Elaseos 252, Chapultepec, Polanco, Mexico City, 11560,
- Near Chapultepec Park
Great
8.2
8.9
4.5
4.3
Rooms & Suites
W Mexico City offers 237 guest rooms and suites with high-speed Wi-Fi, smart TVs, and 24-hour room service. All accommodations include premium bedding, pillow menus, and air conditioning. The design incorporates colors inspired by Frida Kahlo and Diego Rivera.
Dining Options
25DOS restaurant serves Mexican contemporary cuisine with fish, meats, and organic salads. The Living Room Bar provides signature cocktails and DJ entertainment. Room service is available 24/7, and the W MixBar offers light bites.
Leisure & Facilities
The hotel features a fitness center with high-end equipment and neighborhood views. Away Spa offers wellness services. Pets are welcome through the P.A.W. program. The property implements energy conservation measures and waste reduction practices.
Location & Access
Located on Reforma Boulevard in Polanco, 500 meters from Avenida Presidente Masaryk and Parque Lincoln. Chapultepec Castle is 2.5 km away. The area contains exclusive stores, restaurants, and nightlife venues.
Services & Accessibility
Features 7,700 square feet of meeting space for 10-340 guests. Services include concierge, mobile key check-in, and digital service requests. The property is accessible with roll-in showers, lowered electrical outlets, and wheelchair-accessible routes throughout. Staff speaks Spanish, English, and French.
“The hotel stands out for its location in Polanco, granting immediate access to upscale shopping and dining. I note some reports of inconsistent service, especially around billing and elite benefits, which prospective guests should keep in mind. That being said, this property focuses on design and a lively bar scene, better suited to those prioritizing style and a social atmosphere over flawless execution.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Premier King Room City View2 persons36 sq. feet1 King-size bedAir conditioningroom details
- Deluxe King Room Partial City View2 persons36 sq. feet1 King-size bedAir conditioningroom details
- Superior Room Two Queen Beds City View2 persons36 sq. feet2 King Size BedsAir conditioningroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Allergy-free rooms
- Lift
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Tea and coffee facilities
- Ironing facilities
Show more
Dining Onsite
W Mexico City offers a remarkable dining experience that fuses the vibrant flavors of Mexico with innovative culinary techniques. Enjoy a diverse array of dishes in an inviting atmosphere that caters to families, friends, and discerning diners alike.
25Dos
Mexican contemporary gastronomy
Ambiance
Modern and family-friendly setting, perfect for relaxed dining
Key Offerings
An innovative steak and seafood menu showcasing local flavors with a modern twist. Ideal for breakfast, lunch, or dinner.
Reservation
Recommended
06:30 - 23:30 daily
Living Room Bar
Innovative cocktails and lite bites
Ambiance
Trendy local hotspot with a vibrant atmosphere enhanced by a DJ
Key Offerings
An impressive collection of signature cocktails that quenches every thirst, along with light snacks to accompany drinks. Perfect for casual gatherings or cozy evenings.
Reservation
Not needed
Hours vary
W Mexico City Location
Campos Elaseos 252, Chapultepec, Polanco, Mexico City, 11560,
Explore Mexico City
Explore Mexico City
Museo Nacional de Antropologia
20 minutes' walk
National Museum of Anthropology features significant pre-Hispanic artifacts and offers guided tours for deeper insights.
Bosque de Chapultepec
25 minutes' walk
Chapultepec Park is one of the largest city parks globally, boasting walking trails, lakes, and cultural institutions.
Chapultepec Castle
30 minutes' walk
A historic castle offering panoramic views of the city, rich history, and beautiful gardens, accessed via a scenic walk.
The Angel of Independence
30 minutes' walk
This iconic landmark celebrates Mexican independence and is surrounded by beautiful avenues, perfect for a leisurely stroll.
Cycling in Chapultepec
25 minutes' walk
Bike rental services in Chapultepec Park provide a fun way to navigate scenic paths amid nature and cultural sites.
Relax at Parque Lincoln
6 minutes' walk
A serene park featuring gardens, a pond, and plenty of seating-ideal for picnics or relaxing with family.
Local Market Visits
10 minutes' drive
Immerse in local culture by visiting nearby markets showcasing crafts and traditional foods-perfect for unique souvenirs.
Spa Day
10 minutes' drive
Visit local spas offering a variety of treatments, from massages to skincare, enhancing relaxation during your stay.
Cantina La No. 20
2 minutes' walk
Vibrant cantina specializing in traditional tacos and cocktails, featuring a lively atmosphere perfect for all occasions.
Xanat Bistro & Terraza
2 minutes' walk
This upscale restaurant offers contemporary Mexican cuisine and stunning terrace views. Reservations recommended.
Mexsi Bocu
2 minutes' walk
A cozy spot delivering delicious Mexican dishes with a twist, known for its warm ambiance and friendly service.
Il Canto
2 minutes' walk
Authentic Italian cuisine focusing on fresh ingredients, with vegetarian options available for health-conscious diners.
Auditorio Nacional
7 minutes' walk
A major venue hosting concerts and events, renowned for its excellent acoustics and diverse lineup of performances.
Nightlife in Polanco
13 minutes' walk
Vibrant nightlife scene with upscale bars and lounges, perfect for couples and groups looking for a lively evening.
Cultural Events at Chapultepec
30 minutes' walk
Regular festivals and cultural events occur in Chapultepec Park, offering family-friendly entertainment for all ages.
Musical Performances at Campo Marte
10 minutes' walk
Hosts outdoor concerts and events, providing a festive atmosphere with live music, perfect for families and couples.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at true.
Breakfast
The hotel offers a full breakfast at the price of USD 23 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
25
Number of rooms:
286
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Great location
Helpful staff
Spacious rooms
Quality breakfast
Cons
Hidden charges
Limited restaurant
Cold ambience
Short menu
Guest reviewsShow more reviews
FAQs
About W Mexico City
What are the nearby attractions to W Mexico City?
Nearby attractions include Chapultepec (1 km), National Auditorium (0.5 km), and the National Museum of Anthropology (2 km).
What dining options are available at W Mexico City?
The hotel features an on-site restaurant serving modern Mexican cuisine and a Living Room bar known for innovative cocktails.
Are there any wellness facilities at W Mexico City?
The hotel offers a full-service spa, fitness center, sauna, hot tub, and massage services.
What are the room amenities at W Mexico City?
Rooms come equipped with air conditioning, a mini-bar, tea and coffee-making facilities, and a flat-screen TV.
What are the other services provided by W Mexico City?
The hotel offers a 24-hour reception, business center, laundry service, and in-room breakfast.
Can I order food to my room at W Mexico City?
Yes, guests can order food directly to their rooms.
What is the closest airport to W Mexico City?
The closest airport is Mexico City International Airport, located approximately 15 km from the hotel.
Is breakfast included during my stay at W Mexico City?
Breakfast is available for an additional charge of 25 USD.
Are there any special features for business travelers at W Mexico City?
The hotel offers versatile conference facilities totaling 715.4 m² to meet the needs of business travelers.
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